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Welcome to the Keyhook Help Centre

Agency Setup

Agency Setup

Configure users, permissions, templates, and agency-wide settings.

Last updated on 29 Dec, 2025

Articles

Remove Listings Agents

How to delete an agent profile from your listings system.

Integrate Realestate.co.nz

How to integrate your realestate.co.nz account with Keyhook.

Add User to Keyhook

How to invite and manage new users in Keyhook Agency.

Set Up Email Connections

Learn how to connect your email address in Keyhook for automated communications.

Link Trade Me Account

Learn how to connect and link your Trade Me account with Keyhook.

Set Up Tenant Experience

Learn how to configure Tenant Experience messages for tenant communication.

Customise and Edit Email Templates

How to edit existing email templates to fit your agency's voice.

Override Management Fees

Learn how to override default management fees for a specific property.

Link Domain to Keyhook

Learn how to link your email domain to Keyhook for email management.

Setting Up Your Agency in Keyhook

Learn how to set up your platform and edit your agency configuration.

Manage Portfolios in Keyhook

Create, View, edit, and manage your portfolios in Keyhook.

Set Up Default Agency Fees

Learn how to configure default agency management fees for efficient data entry in your system.

Trust Accounting Settings

Configure trust account settings for effective accounting management.

Manage User Permissions

Learn how to set user permissions and manage portfolios in your agency.

Creating Custom Fields in Agency Configuration

Learn how to create custom fields in your agency configuration, allowing you to collect specific information for owners, properties, tenants, or suppliers.

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Customer Support: support@keyhook.com