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Add User to Keyhook

Agency Setup

Add User to Keyhook

How to invite and manage new users in Keyhook Agency.

Last updated on 26 Feb, 2026

Adding a new user or employee in Keyhook can only be done by the principal user. Let's look at the steps:

Step 1: Open Agency Configuration

Click on Agency Configuration.

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Step 2: Access User Management

Click on User Management.

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Step 3: Invite User

In the Pending Invitations section, click on Invite User.

Step 4: Enter User Details

Add in the user's name and email address.

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Step 5: Send Invitation

Click send invitation.

The user will receive a notification email inviting them to join the Agency.

Once they accept the invitation, you can set permissions under the Agency Members section.

Step 6: Manage Permissions

In the Permissions button, click the Edit button to edit any pending invitations. To remove any pending invitations, click the Trash can icon and then click Delete.

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