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Set Up Tenant Experience

Agency Setup

Set Up Tenant Experience

Learn how to configure Tenant Experience messages for tenant communication.

Last updated on 04 Feb, 2026


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Step 1: Access Configuration

Click on Agency Configuration in the left-hand side menu, then select Edit Agency.

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Step 2: Locate Tenant Experience

Scroll down to the second section titled Tenant Experience.


Step 3: Write Your Message

Enter your message that will appear on the Congratulations page in the Tenants portal.

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Step 4: Save Your Message

Click Save to save your message in the Tenant Experience.

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Step 5: View from Tenant Side

After the tenant signs the contract, they will see the message on the Tenant Experience page.

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