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Creating Custom Fields in Agency Configuration

Agency Setup

Creating Custom Fields in Agency Configuration

Learn how to create custom fields in your agency configuration, allowing you to collect specific information for owners, properties, tenants, or suppliers.

Last updated on 03 Feb, 2026


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Step 1: Accessing Agency Configuration - Custom Fields

To begin the process, navigate to Agency.

Next, select Agency Configuration.

Proceed by clicking on Custom fields.

Snapshot

Step 2: Choosing the Entity

You can enter custom fields against an owner, a property, a tenant, or a supplier.

Step 3: Adding Individual Tenant Fields

Additionally, you have the ability to add fields against individual tenant entries.


Step 4: Selecting Field Type

You will see a variety of field types to choose from.

Snapshot

Step 5: Field Type Options

Your options include text fields, date fields, and yes/no fields.

Step 6: Setting Field Constraints

Select the desired field type; this will restrict input to the chosen format.

Step 7: Choosing Text Field When Unsure

If uncertain about the field's content, it's advisable to use a text field.


Step 8: Creating a Select Field

For a select field, you will be prompted to enter the options you wish to include.

Step 9: Viewing the Drop Down Selection

This will then present as a drop-down selection field against the various records.

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Step 10: In a Owner, Property, Tenant or Supplier record

Go to the custom field area and If you wish to add a new custom field, click on Manage Custom fields. This will return you to the custom field page in Agency Configuration.

Step 12: Finding Supplier Custom Fields

For supplier custom fields, scroll down to the Suppliers section.

Snapshot

Step 18: Accessing Custom Fields for Suppliers

Here, you can select a supplier from the list, then scroll down to find the Custom fields for suppliers.

Step 19: Filling in Required Information

Now, you can fill in the necessary information you require.

Step 20: Saving Your Changes

Always remember to save your changes to ensure that your custom fields are recorded.


If you need more help or have any questions, just reach out to us at support@keyhook.com — we're always here to help!

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