Maintenance

Manage Tenant Visibility of Maintenance Requests

How to control tenant visibility of maintenance requests in the portal.

Request Supplier Quotes

Request and manage supplier quotes for maintenance tasks.

Maintenance Update Notifications

Update owners and tenants on maintenance requests efficiently.

Attach Files to Maintenance Requests

How to attach files to maintenance requests and preview them.

Viewing Maintenance Requests

How to manage open and closed maintenance requests in the table.

Set Up Supplier Insurance Reminders

How to configure reminders for supplier liability insurance expiry.

Preview What Suppliers see when Maintenance Order are requested

View how suppliers see maintenance orders from property managers.

Entering Maintenance Request

Learn how to enter a maintenance request into Keyhook by following a detailed step-by-step guide covering the entire process from selecting a property to finalizing your request.

Merge Maintenance Requests

Merge multiple maintenance requests into a single request for the same property.

Send Maintenance Request for Owner Approval

Send a maintenance request to the owner for approval.

Manage Suppliers in Keyhook

Update your supplier list and add new suppliers in Keyhook.