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Send Maintenance Request for Owner Approval

Maintenance

Send Maintenance Request for Owner Approval

Send a maintenance request to the owner for approval.

Last updated on 25 Sept, 2025

TL;DR

1
Visit the property

Property Overview > Select and review the maintenance request.

(Note you can also access maintenance requests from the left-hand menu)

2
Request owner approval
Click Actions, then Request Owner Approval.
3
Send the request
Click Send to Owner and confirm.
4
View email details
Check the timeline for email details.

Let's Do It Together!

Step 1: Select a Request To Send

  1. Select the relevant maintenance request from the maintenance table or directly from a property overview.

  2. Review the details of the maintenance request.

Snapshot

Step 2: Request Owner Approval

  1. Click Actions at the top right corner.

  2. Click Request Owner Approval.

  3. Add any additional notes you would like to send to the owner.

Snapshot

Step 3: Send the Request

  1. Click Send to Owner.

  2. Click Confirm.

You can see this has been sent to the owner.

Snapshot

Step 4: View Email Details

  1. You can see the day and the time this has been sent.

  2. To view the email itself, click Timeline and view the details.

Snapshot

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