Logo

Welcome to the Keyhook Help Centre

Set Up Send-From Email Addresses

Agency Setup

Set Up Send-From Email Addresses

How to configure sender emails for your agency accounts.

Last updated on 06 Jul, 2026

To configure send from user emails for your agency, follow these steps. Let's look at the steps:

Step 1: Open Agency Section

Click on Agency in the main menu.

Snapshot

Step 2: Go to Email Management

Click on Email Management.

Snapshot

You must have a domain that has been verified and connected before proceeding.

Step 3: Find the Relevant Portfolio

Scroll down to the relevant portfolio where you want to add the email address.

Step 4: Add a New Email Address

Click Add an email address.

Step 5: Enter Email Details

Select your domain from the list of verified domains. Then, type in your email address (for example, SAM@).

Snapshot

The system will automatically populate the domain part of your email address.

Confirm your full email address is correct.

Snapshot

Step 6: Set Sender Name and Categories

Type in the sender name and select the relevant email categories below.

Snapshot

Step 7: Select Categories and Save

It is recommended to select all email categories. Then, click Save to finish adding the email address.

Snapshot
You should have an email address set against all properties as well.

Was this page helpful?
Previous

Remove Listings Agents

Next

Customer Support: support@keyhook.com