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Processing Water Invoices

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Processing Water Invoices

How to manage and approve water invoices efficiently.

Last updated on 11 Mar, 2026

To process water invoices that have been ingested from your bill or invoice dedicated email, click on Water and Invoices. Let's look at the steps:

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Step 1: View Invoices

Here you'll see the invoices that have come in.

Step 2: Upload Invoices

You can upload any invoices manually.

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Step 3: Select Invoice

To process an invoice, click on the line item.

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Step 4: Review Extraction Issues

You'll see extraction issues will be flagged.

Step 5: Select Supplier

Make sure you select a supplier and review all the relevant information.

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Step 6: Edit Property

You can change or edit the property selected.

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Step 7: Review Tenancies

The AI will review active tenancies for the period specified in the water invoice and allocate costs based on those periods.

Step 8: Override Allocations

You can edit any of the costs to override the allocation and select a different tenancy different to the tenancy that has been selected by the AI.

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Step 9: Toggle Allocations

You can toggle on override allocations and select the relevant tenancy.

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Step 10: Allocate Remaining Costs

Use the plus button to quickly allocate remaining costs.

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Step 11: Save Invoice

Once I've reviewed the payment method, I can save and approve this invoice.

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Step 12: Send Invoice to Tenant

If the tenant is due to reimburse usage, the tenant will be sent an invoice that will include the original water invoice.

Step 13: Process Next Invoice

The system will then automatically take me on to the next invoice I have to process.

Step 14: Manage Invoices

I can flag invoices, archive invoices, or scroll through the invoices I view to process at the top of the page.

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