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Chattels
Overview
Chattels are the things that come with a property: appliances, window coverings, the clothesline. Your agency keeps one list of them at Agency → Chattel Definitions, and you pick from that list on each property at Set Up Property → Chattels. What you record on a property prints on the tenancy agreement and is checked on inspections.
Set up your agency's list
1
Open the list
From the left menu, click Agency, then Chattel Definitions. Your list starts as a copy of Keyhook's, and every row is yours to change.
2
Find what you're after
Search by name or category, or pick a category down the left. The filters across the top are All, From Keyhook, Edited and Yours, and each row carries a chip saying which it is. Used on tells you how many properties have it.
3
Change what Keyhook gave you
Use Rename to change the wording, Hide to take something off the list without losing it, or Delete to remove it. Renaming a Keyhook chattel marks it Edited.
4
Add your own
Click Add chattel, give it a name and a category. It behaves like any other row from then on.
5
Work in bulk
Tick several rows to hide, unhide, delete or move them to another category in one go. Keyhook reports back on each row rather than just the batch, so you can see which ones went through.
Note: Delete is refused for a chattel that is recorded on a property, and Hide is the way to retire one you still have on properties. Deleting is permanent: the row is gone, and Keyhook's starter list is never put back.
Add chattels to a property
1
Open the property's chattels
From the left menu, click Properties, open the property, click Set Up Property and choose Chattels.
2
Add what the property has
Search the list and add each one. They're grouped by category, and anything your agency has hidden won't appear.
3
Leave when you're done
This section saves as you make each change, so there's no Save to press and nothing to lose by leaving it.
Where your chattels are used
1
On the tenancy agreement
The Chattels section of the agreement builder shows the property's chattels, and they print as their own part of the document.
2
On inspections
The same rows are what an inspection checks against, so a chattel recorded here is one your inspector is prompted about.