Netting Off
Overview
If one of an owner's properties doesn't have the money to pay its bills, netting off uses spare money from another property the same owner has. Keyhook moves the money across before you pay the owner, so the bills can be paid. Turn it on for each owner in Property Owners, then run it from Financials → Payments or Financials → Invoices.
Enable netting off for an owner
Run netting off
From the Payments screen
From the Invoices screen
How Keyhook decides what to move
Only owners with netting off turned on are included, and only their active properties.
A property can give whatever its balance is above its Keepback, so money you're holding back for expenses is never moved. Properties with a negative balance receive, smallest shortfall first.
Keyhook starts with the property that has the most to give and empties it, then moves to the next one, until every shortfall is covered or the money runs out. If there isn't enough to cover everything, it covers what it can.
Where netting off shows afterwards
Transfers appear on the owner statement under Netting Off, described as Transfer to cover expenses with the two property addresses. They aren't income or expenses and don't change the statement total. The owner sees the same lines in their portal under Financials.
Frequently asked questions
Why can't I see the Netting off button?
It only shows for finance people and principals. If you need it and don't have that access, ask whoever manages user permissions at your agency to update your role.
Can I run it for just one owner?
No. The run covers every owner who has netting off enabled and has a shortfall that can be covered. To leave an owner out, open Property Owners → the owner → Actions → Edit, set Enable netting off for this owner? to No and click Save, then run it.