Netting Off

Overview

If one of an owner's properties doesn't have the money to pay its bills, netting off uses spare money from another property the same owner has. Keyhook moves the money across before you pay the owner, so the bills can be paid. Turn it on for each owner in Property Owners, then run it from Financials → Payments or Financials → Invoices.

Enable netting off for an owner
1
Open the owner's record
From the left sidebar, click Property Owners, find the owner and click them to open their profile.
2
Open the edit form
From Property Owners → the owner, click the Actions button (top right) and choose Edit.
3
Turn it on and save
In the edit form, scroll to Enable netting off for this owner?, set it to Yes and click Save. The owner's profile now shows Netting off: Yes.
Run netting off
1
Open the netting off window
There are two ways in. Both open the same window, so use whichever screen you're already on.

From the Payments screen

From the left sidebar, open Financials → Payments → the Payables tab → the Properties tab, then click Netting off.

From the Invoices screen

From the left sidebar, open Financials → Invoices → the Suppliers tab, then click Run netting off. Use this one when you want to clear pending supplier invoices before you start the payrun.
2
Set the payment date
Set the Payment date at the top of the window. This is required and can't be a future date. Every transfer is dated with it, so use the date of the payrun you're working on.
3
Run it
Click Confirm netting off, then Yes, run netting off. The amounts are recalculated at this point, the transfers are made straight away and they can't be undone. Keyhook then tells you how many transfers were applied.
How Keyhook decides what to move

Only owners with netting off turned on are included, and only their active properties.

A property can give whatever its balance is above its Keepback, so money you're holding back for expenses is never moved. Properties with a negative balance receive, smallest shortfall first.

Keyhook starts with the property that has the most to give and empties it, then moves to the next one, until every shortfall is covered or the money runs out. If there isn't enough to cover everything, it covers what it can.

Where netting off shows afterwards

Transfers appear on the owner statement under Netting Off, described as Transfer to cover expenses with the two property addresses. They aren't income or expenses and don't change the statement total. The owner sees the same lines in their portal under Financials.

Frequently asked questions

Why can't I see the Netting off button?

It only shows for finance people and principals. If you need it and don't have that access, ask whoever manages user permissions at your agency to update your role.

Can I run it for just one owner?

No. The run covers every owner who has netting off enabled and has a shortfall that can be covered. To leave an owner out, open Property Owners → the owner → Actions → Edit, set Enable netting off for this owner? to No and click Save, then run it.

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