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Clause Library
Overview
The clause library holds the clauses your agency can put on a tenancy agreement. Keyhook maintains a default set, your own clauses sit alongside it, and each clause decides for itself whether a property manager has to use it, gets it automatically, or can choose it. Open it from Agency → Clause Library.
Open the clause library
When a property manager builds an agreement, the Clauses section already shows the agency, portfolio and property clauses, with the required ones locked on and the defaults ticked.
Work with sets
A set is a folder of clauses, not a switch: each clause still carries its own state. Click New set in the rail to start one, rename it in Set name, or use Duplicate to copy an existing set and change it.
A portfolio can have its own set, which adds to the agency library for properties in that portfolio rather than replacing it. A single property's clauses live on the property itself, not here.
Note: Delete removes the set and every clause inside it, and it can't be undone. This includes the set Keyhook maintains: delete that and the standard clauses go with it, and the only way back is to write them again by hand. Agreements that have already been sent keep the clauses they were built with.
Change a clause everyone uses
Edit the clause in the library and every agreement built from then on uses that wording. Agreements already sent or signed keep the wording they were built with.
One catch worth knowing: rewording a clause that came from Keyhook stops Keyhook's future updates to that clause, and it is then marked Reworded in the list. Your own clauses are unaffected.
Who can add clauses
Click Agency → Edit Agency and scroll to the bottom. Allow property managers to add one-off custom clauses? decides whether a property manager can write their own clause on a tenancy agreement. The same setting controls whether they can add clauses to a property.
With it off, a property manager works from the library only.
Frequently asked questions
What happened to my saved templates?
Your saved templates are in the clause library as sets, with their clauses intact. Go through each clause and set what it does: Required, Default or Available, and whether a property manager can reword it. Delete any clause that repeats a section the agreement already has, such as one listing chattels.
Can one property have its own clauses?
Yes. A property's clauses are set on the property, not in the library, and they are added to whatever the agency and portfolio already provide. A property manager can only add them if Allow property managers to add one-off custom clauses? is on.