Review and Finalise Inspections

Overview

To finalise a conducted inspection, open it from the property → review each area and click Finish area → add your General Comments → add your Signature and click Finalise inspection. Then use the Actions button to Preview Report, Share Report or Bill Property Owner.

Open the inspection to review

Open the property

From the left menu, click Properties and select the property the inspection was conducted at (or open its tenancy).

Find the inspection

Open the property's Inspections and click the inspection you want to finalise.

Move it into sign-off if needed

The sign-off card only appears once the inspection is Awaiting Sign Offs. If it's still Awaiting Inspection, finish reviewing every area, then click the Finish inspection button to move it into Awaiting Sign Offs.

Check what still needs doing

The inspection opens on the Select an area card. Areas already finished show a green border and tick; any without one still need reviewing.

Review and finish each area

Open an area

On the Select an area card, click an area to open it.

Check the photos, notes and actions

Go through the area's photos, notes and actions, and add anything missing while the inspection is still open.

Mark the area finished

Click Finish area. You return to the Select an area card and the area now shows a green border and tick. (Use Back to inspection instead to go back without marking it finished.)

Repeat for every area

Work through each remaining area until they all show the green tick.

Review any revisions

If items were amended after the inspection was conducted, a Revisions button (with a count) appears on the Select an area card. Click it to review the amended photos and actions before you sign off.

Note: Editing a finished inspection voids any signatures already added — if you change an item after someone has signed, everyone has to sign off again.

Add general comments

Open the comments

On the Select an area card, click General Comments.

Write your comments

Type any comments you want to show at the beginning of the report.

Save

Click Save. The General Comments button then shows a green border and tick.

Sign off and finalise

Find the sign-off card

Below the areas, find the Awaiting Sign Offs card.

Add your signature

Under Sign off on Inspection, add your Signature.

Finalise

Click Finalise inspection to record your sign-off.

Note: A routine inspection is marked complete as soon as you sign off — a single sign-off, yours, locks the report and shows it as complete. Entry (pre-tenancy) and exit (final) inspections need two sign-offs — yours plus the tenant's — but only when a tenant has been invited to the tenancy; if no tenant is invited, your sign-off alone completes it. For entry and exit inspections, if the tenant hasn't signed within 7 days of your sign-off, the system auto-signs on their behalf and the inspection completes automatically.

Preview, share and send the report

Preview the report

Click the Actions button (top right) and choose Preview Report to open the finished report in a new tab.

Open the share options

From the Actions button, choose Share Report to open the Share link window.

Copy the link or send it to the owner

Copy the Inspection link to share it with anyone, or add optional Notes and click Send to {owner} — the button shows the property owner's name (it only reads Send to owner when no name is available).

Confirm sending to the owner

Clicking the send button reveals an Are you sure you want to share this inspection with the owner? prompt. Click Confirm to actually email the report (or Cancel to stop).

Print or download it

To keep a copy, open the report and use Print to save it as a PDF.

Note: The Actions button also offers 360 Preview (when the inspection has 360 panorama data), plus Copy-paste inspection and Sync to property template for property managers.

Bill the property owner

Open the billing action

From the Actions button (top right), choose Bill Property Owner.

Confirm the charge

In the Bill property owner for inspection prompt, click Yes to raise the inspection charge against the owner.

Note: The owner is billed automatically where an inspection fee applies, so there's nothing to do here.

Frequently asked questions

When is an inspection marked complete?

For a routine inspection, a single sign-off — your Signature — completes it: the status changes to complete and the report locks. Entry (pre-tenancy) and exit (final) inspections need two sign-offs — yours plus the tenant's — but only when a tenant has been invited to the tenancy; if no tenant is invited, one sign-off completes it.

What happens if I change something after signing off?

Any edit to a finished inspection voids the signatures already added — the app warns that changes will void existing signatures, and everyone has to sign off again before it can complete.

How do I send the report to the property owner?

Click Actions → Share Report to open the Share link window, add any Notes, then click Send to {owner} (the button shows the owner's name). A confirmation prompt appears — click Confirm to send. You can also just copy the Inspection link and share it yourself.

Why can't I see a Bill Property Owner option?

The owner is billed automatically once the inspection reaches awaiting sign-off or complete, so there's no manual billing step.

Why won't the report preview open?

Preview Report opens the report in a new tab. The inspection's public link exists from the moment the inspection is created — it doesn't wait for the inspection to be completed or shared — so a missing link isn't the cause. If Preview Report won't open, it's the app view restricting it (for example before the inspection has reached sign-off) rather than the link itself.